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Articles on:Troubleshooting
How to diagnose and find out what's going wrong.

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  • ​How To Fix Your SMS Settings If You Failed To Send SMS
    How To Fix Your SMS Settings If You Failed To Send SMS You may be having trouble sending SMS messages through the app. This article will help you determine the issue by going through your Twilio account. What you will need Twilio Account Part 1: Twilio Step 1: Go to your Twilio Account → Ensure that your ‘SID’ and ‘Auth Token’ are in place → Go to ‘Settings’ → ‘Twilio’ → and check if tFew readers
  • ​How To Troubleshoot When Your Call Event Is Not Working
    How To Troubleshoot When Your Call Event Is Not Working In this article, we’ll teach you how to troubleshoot your ‘Call Event’ when it is not working. A ‘Call Event’ is just one of many ‘Events’ that you can create inside a campaign. You can add yourself as a user to test that the event is running properly. Step 1: Create a test contact record with your own mobile number. NFew readers
  • How To Troubleshoot When Your Zapier Is Not Working
    ​How To Troubleshoot When Your Zapier Is Not Working In this article, you will learn how to troubleshoot in Zapier. Zapier is an online tool that you can integrate into your business to have an automated workflow into your apps or account. What you will need Zapier Account Step 1: Proper Mapping Go to Zapier → Make A Zap → Add Leads to a Campaign → Customized your Campaign → Turn ON the Button → Share +. (https://storage.crisp.chat/users/helpdesk/website/73e550c615703000/troubFew readers
  • What To Do If A Page Won't Load
    What To Do If A Page Won't Load If you're experiencing trouble with a page not loading, you may see a loading icon in the center of the screen. It is also possible a page just simply won't load at all. The most common resolution for this is to clear your cache/cookies/history. The steps vary slightly depending on what web browser you're using. Here's steps for how to resolve in a Google Chrome browser, the most common option for users of this system. (Scroll down for some Safari troubleshootinFew readers

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